Privacy Policy
Last updated: 28 August, 2025
This policy provides information about data we collect, use, and share, and our commitment to using the personal data we collect in a respectful fashion.
Scope of our policy
This is the Privacy Policy of ezURs Inc. (“ezURs”, “we”, “us” and/or “our”) for ezURs customers and their individual users (“Clients”, “you” or “your”). This Privacy Policy has been created to provide information about our software services and other related services (“Services”). This Privacy Policy sets forth ezURs’ policy with respect to information including personally identifiable information (“Personal Data”) and other information that is collected, used, shared and secured from users of our Services. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Services shall be limited to the purpose of providing the Services and as otherwise set forth in this Privacy Policy.
Information We Collect
When you interact with us through the Services, we may collect Personal Data including Personal Health Information (PHI) and other information from you, as further described below:
Personal Data that You Provide Through the Services: We collect Personal Data from you when you or your employer voluntarily provides such information, such as name, email, phone numbers, and title. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of ezURs and the authorized third parties referred to herein located in the United States (or other location used to provide Services in your local region).
Personal Health Information (PHI)
In connection with our Services, we may collect and process Personal Health Information (“PHI”) or other medical data provided by you, your employer, or healthcare providers or your Insurer. This information is used solely for the purposes of reviewing, adjudicating, and processing medical claims, performing utilization review, conducting disability evaluations, and providing related services. We protect such information in compliance with applicable privacy and security laws, including the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR), where applicable.
Disability Assessment Data
In connection with our Services, we may collect and process personal, medical, and functional information related to disability evaluations. This may include medical health records, diagnostic information, test or examination results, and other relevant data provided by you, your healthcare provider, or your employer. In certain cases, ezURs or its contracted medical professionals may conduct disability-related examinations and assessments as part of our Services.
Other Information: When you use our Services, we automatically collect information on the type of device you use and operating system version.
Passive Collection: As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
In operating the Services, we may use technology called “cookies” or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
Business and Operational Data: In connection with your use of the Services we may collect and process data, analytics and reports of Clients, including textual data, images, and PDFs.
Our use of your personal data and other information
ezURs uses the Personal Data (including PHI) provided in a manner that is consistent and outlined within this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. ezURs may also use your Personal Data, PHI, and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services.
If you are located in the EU, UK, or Switzerland, we process your Personal Data (including PHI) only where we have a lawful basis under GDPR, such as: (a) your consent, (b) the performance of a contract with you, (c) compliance with a legal obligation, (d) protection of vital interests, or (e) our legitimate interests provided they are not overridden by your rights and freedoms.
Our Disclosure of Your Personal Data and Other Information
ezURs is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Business Partners: We may also share your Personal Data with our contractors and/or business partners for purposes outlined within this Privacy Policy.
Vendors, consultants and other service providers: ezURs, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Third Party Applications: ezURs provides you with opportunities to connect with third-party applications or services. If you choose to use any such third-party applications or services, we may share information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary. This Privacy Notice does not apply to your use of such third-party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and Content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.
Legal Compliance: In certain situations, ezURs may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and Terms of Service, (c) to protect the security or integrity of our Services, (d) to protect ezURs, our Clients or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person or (f) to any other third party with your prior consent.
Your choices
You can visit our website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
You may sign-up to receive product updated via email or newsletter or text messages or other communications from us. If you would like to discontinue receiving this information, you may opt out of receiving promotional and newsletter communications from ezURs by following the opt-out instructions provided in those communications. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing privacy@ezurs.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts, important updates and notices related to your access to or use of the ezURs Services or those about your online account or our ongoing business relations via email, text messages or other communication modes.
Access to information
Upon request ezURs will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@ezurs.com with your request. You may access, correct, or request deletion of your personal information by contacting us at privacy@ezURs.com. We will respond to these requests within 30 days.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Children: ezURs does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to ezURs through the Services, please contact us at privacy@ezurs.com, and we will endeavor to delete that information from our databases.
Security
ezURs takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. If you have any questions about the security of your personal information, you can contact us at privacy@ezurs.com.
Information collected on the services
ezURs collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our Service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the ezURs’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
Data retention
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client.
ezURs will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
EU-U.S. Data Privacy Framework with UK Extension, and Swiss-U.S. Data Privacy Framework
ezURs complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. ezURs has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. ezURs has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit Data privacy framework website.
ezURs is responsible for the processing of Personal Data it receives, under the Data Privacy Framework, and subsequently remains liable in case of onward transfer to third parties acting as an agent on its behalf.
The Federal Trade Commission has jurisdiction over ezURs’ compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
In certain situations, ezURs may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, ezURs commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact ezURs at: privacy@ezURs.com
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, ezURs commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to PrivacyTrust, an alternative dispute resolution provider based in the United Kingdom. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.privacytrust.com/drs/ezurs for more information or to file a complaint. The services of PrivacyTrust are provided at no cost to you.
Finally, as a last resort and in limited situations, EU, UK and Swiss individuals may seek redress from the DPF Panel a binding arbitration mechanism.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, ezURs commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship.
Changes to our Privacy Policy
The Services and our business may change from time to time. As a result, at times it may be necessary for ezURs to update our Privacy Policy to reflect changes to our information practices. We encourage you to periodically review our policy for the latest information on our privacy practices, especially before you provide any Personal Data.
If we make any changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Notice and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Notice, we will notify you more directly by email or means of a notice on the homepage prior to the change becoming effective. We encourage you to review our Privacy Notice whenever you access the ezURs Services to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Contacting ezURs
Email: privacy@ezURs.com
EzURs Inc.,
2435 North Central Expressway,
Suite 1350 Richardson,
TX,75080
Phone :
Toll Free 800-773-3413
